Terms for Parents and Individual Users

Activity Atlas is operated by mDropit Ltd, company number 16351304.

Version: 1.8 Last updated: 20 October 2026 Effective: 20 October 2026

1. About these terms

These terms are an agreement between you and mDropit Ltd ("Activity Atlas", "we", "us"). They apply when you use Activity Atlas as a parent, guardian, organiser, attendee or individual user.

These terms apply to your use of the service. We ask you to accept them when creating an account or making a booking. Our Privacy Policy explains how we use personal data; acknowledging that notice is not consent to marketing.

You must be 18 or over to create or use an account, join private event or family sharing, or use messaging. Children may browse public Explore and activity information, but do not create accounts or use another person's login.

2. What Activity Atlas does

Activity Atlas helps people discover, compare, save, plan and book activities. Activity providers use Activity Atlas to list and manage activities, schedules, trials and bookings.

Activity Atlas is a platform. Unless we clearly say otherwise, activities are delivered by independent providers, not by Activity Atlas. Providers are responsible for the activities they run, including safety, staffing, safeguarding, insurance, accuracy of listing information and delivery.

Where a provider claims a listing or uses provider tools, the provider must accept our provider terms and confirm that they own, run, manage or are authorised to list the activity, that their activity information is accurate and current, and that they are responsible for safe and lawful delivery. We may rely on those confirmations rather than checking every provider upfront. A claimed or provider-managed listing is not an independent verification by Activity Atlas unless a specific Activity Atlas trust marker says so. If you report wrong information or a concern, we may investigate, ask the provider for evidence, update or hide the listing, restrict provider tools, or remove the listing where appropriate.

Some map results are limited public listings based on publicly available information. A limited public listing is not a claim that the venue or provider has joined Activity Atlas, been checked by us, or been endorsed by us. Before attending or relying on a limited public listing, contact the venue or provider directly to confirm that the activity exists, is suitable, safe and available, and that the schedule, price, age range and safeguarding arrangements are correct. If information looks wrong, outdated or inappropriate, please report it to us. We may investigate, update, hide or remove the listing.

3. Your account

You agree to:

• give accurate account information;
• keep your login details secure;
• tell us promptly if you think your account has been compromised;
• use the service lawfully and respectfully;
• make sure you have permission for any information you add about another person.

You can request account deletion from your account settings on the website or in the app. Deleting the app does not delete your account. Deleting an Activity Atlas account does not cancel an Apple subscription: cancel that separately in Apple subscription settings to stop renewal. Account deletion remains available without requiring you to cancel first.

4. Adding participants, including children

You may add participants to your planner. A participant can be a child, dependent, adult or someone else you organise activities for.

When you add a participant, you confirm that you have permission to manage planner information for that participant. If a participant is a child or dependent, you confirm that you are their parent, guardian or otherwise authorised.

Please add as little information as possible. A name or initials are optional and are designed to stay on your own device/browser. Do not add sensitive information unless it is genuinely needed for an activity.

5. Planner, saved activities and reminders

Planner and reminder features are provided to help you organise activities. App notifications and reminders are a convenience, not a guarantee. Activity updates and reminders are delivered in the app, not by email. Phone alerts depend on your settings and permissions; recent activity updates are also available in your account. Sign-in, security and subscription communications are separate. You remain responsible for checking activity times, locations, cancellations and provider instructions.

Provider details, schedules and availability can change. A private planner item or reminder is not a booking and does not reserve a place. Your saved schedule is kept separately from a provider listing, so you can retain your plan if that listing changes; check the latest session details before attending.

Personal favourites and planner entries can sync between devices signed into your account. A planner owner may invite adults to view or edit shared planner entries and shared favourites. Review the access shown before accepting an invitation. Editors can change shared items; viewers cannot. Removing shared access stops that person's further access through the service, but cannot erase information they have already copied. Optional participant labels and private activity contacts stay on the device where you save them and are not shared with invited adults. Clearing app/browser storage or replacing a device can remove those local details.

If a provider lists an activity you already planned, we may suggest connecting the two. Connecting is optional. If you accept, you receive that provider's service updates (such as cancellations or time changes) for the item, and you can keep your own chosen time. The provider only ever sees anonymous totals, never who you are. You can disconnect or turn updates off at any time.

Reminders are per-device. Signing out turns off the reminders and alarms scheduled on that device — your planner itself stays in your account. After signing back in, open the app and check your reminder settings before relying on them.

Private invitations and event conversations

The Private Invitations and Messaging Terms apply when you create, join or use a private event invitation or conversation. The organiser's chosen name is visible to anyone holding its link before acceptance; login email and billing identity are not published there. Names, payment and adult declarations are not independent verification of identity, age or safety.

Organisers must invite adults privately and review requests through the confirmation-code process. Recipients must sign in, check who invited them and accept the linked requirements before requesting access. Approved event guests receive only that event's permitted information, updates, conversation and eligible reminders, not the whole planner or their own paid features.

Organisers and participants arrange private meetings and are responsible for their own invitations, accurate details, conduct and decisions. We provide the tools and do not organise or supervise those gatherings. We retain our own statutory duties. Safety acknowledgements do not waive consumer rights or liability that cannot lawfully be excluded.

Conversations are processed on our servers and are not end-to-end encrypted. The Privacy Policy explains relevant operator access, reports, records and lawful disclosures. Do not send unnecessary sensitive information, children's private details or content that breaches the Acceptable Use Policy.

6. Bookings and trials

When you book an activity, you enter into a contract for that activity with the provider. Activity Atlas facilitates the booking. Current online trials are free or request-only; we do not take payment for activity bookings.

Providers set activity details, prices, eligibility, cancellation rules and safety requirements. You must read the activity details and trial terms before confirming.

The default is one free trial per person per programme. Each person needs a separate available place. A free trial is confirmed only when the confirmation screen says the place is booked. A request-only trial is pending until the provider accepts it; submitting a request is not permission to attend. Cancel through your bookings if you cannot attend, or contact the provider if that option is unavailable. A cancellation or declined request releases trial eligibility; a pending, confirmed, attended or no-show trial normally prevents another trial for the same person and programme. No child profile is required. You may select yourself or another person you are authorised to book for. Optional names and birth details stay on your device and are not sent with the booking. We use a private eligibility key to check trial use; it does not identify the person to the provider. Creating a new local person or clearing storage does not create a new trial entitlement. We may refuse, cancel or restrict trial claims that appear to bypass this rule, including repeated account deletion or re-registration intended to obtain extra trials.

7. Payments

Nearby may include paid provider promotions labelled Sponsored offer. Read the provider's eligibility, expiry and offer terms before claiming. Confirm that the person using a code is eligible; each eligible person needs a separate code, including people sharing one adult account. No child profile is required. A code is redeemed directly with the provider and does not reserve a place, prove attendance or pay the provider. Used, expired or withdrawn codes cannot be redeemed. A withdrawal update remains in your account history. Free-trial offers use the normal trial booking rules.

Prices are shown before payment.

Paid activity checkout is not currently available. Any payment agreed directly with a provider is handled by that provider. Subscription purchases are separate from activity bookings. Parent Plus subscriptions bought in the iPhone app are processed by Apple. Parent Plus subscriptions bought on the website are processed using Stripe.

We do not store card numbers.

8. Parent Plus subscription

Parent Plus is optional. Exploring activities is free. You can heart activities while exploring; access to the full favourites collection and planner requires an eligible Parent Plus subscription or shared access covered by a planner owner's plan. The price, renewal period and included features are shown before purchase. Availability can vary while new subscription sales are being prepared; a disabled purchase button does not create a subscription.

When subscription access ends, paid favourites and planner features are restricted. Cancelling renewal does not itself delete your stored favourites or plans. Shared access depends on the owner's subscription and the permission they grant. A failed renewal may have a limited payment grace period; any Apple grace period is determined by Apple's verified subscription status. Billing retry alone does not guarantee continued access. You can restore eligible Apple purchases in the app while signed into the Activity Atlas account associated with the purchase.

Parent Plus belongs to the account that purchases it. A planner owner can share the features available in their plan with invited adults, subject to the access each adult accepts. Joining another planner does not transfer its subscription, payment responsibility or trial to you. Planner ownership and subscription ownership cannot be transferred through the app.

Any introductory offer is shown by the payment provider before purchase and is subject to eligibility. Creating an account alone does not start a paid subscription or an introductory trial. Repeated invitations, re-registration or device changes do not create an entitlement to additional introductory offers.

Opening or accepting an event invitation, signing in as its free guest and using that event's eligible reminders/messages do not start or consume a personal Parent Plus trial. To try your own paid features, separately choose an available plan and explicitly confirm the eligible introductory offer and any automatic renewal in Apple or web checkout. You can continue using permitted guest access without making that purchase. Guest recurring-reminder limits and continuing access after organiser expiry are explained in the invitation terms.

Subscriptions renew automatically until cancelled. Cancelling stops future renewals and access continues until the end of the paid period, unless the purchase terms say otherwise.

If you bought through Apple, manage cancellation and refund requests through your Apple account and Apple's refund process. If you bought through the website, manage cancellation through your Activity Atlas account where available or contact support.

9. Refunds and cancellations

Refunds and cancellations are explained in our Refund & Cancellation Policy and in the provider terms shown before booking.

For dated activities, follow the provider’s cancellation terms. Free trials have no Activity Atlas payment to refund. Refunds for payments made directly to a provider are handled by that provider.

Your statutory consumer rights are not affected.

10. Acceptable use

You must follow our Acceptable Use Policy. In particular, you must not:

• misuse another person's personal data;
• put children's personal data into public reviews or content;
• post unlawful, harmful, abusive, misleading or unsafe content;
• disrupt or attack the service;
• misuse trials, bookings, refunds or payment flows.

11. Reviews and content

If you post a review or other content, it must be honest, lawful and based on genuine experience where the review implies attendance or use. Do not include children's names, contact details or other private information in public content.

You give us permission to host, display and moderate content you submit in connection with Activity Atlas. We may remove content that breaks these terms or our policies.

12. Suspending or ending access

We may suspend, restrict or end your access if you materially breach these terms, misuse the service, create a safety or legal risk, or if we must do so for security, legal or safeguarding reasons. We will act proportionately where possible.

13. Our responsibility

We provide the platform with reasonable care and skill. We do not guarantee uninterrupted or error-free service.

Activity providers are responsible for their own activities. We are not responsible for a provider's acts or omissions, except where the law says otherwise.

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights. Subject to that, our total liability to you for paid Activity Atlas services is limited to the greater of GBP 100 or the amount you paid for the relevant Activity Atlas service (including purchases processed by Apple or Stripe) in the 12 months before the claim.

14. Apple App Store

This section applies when you use our iPhone app downloaded from the Apple App Store.

• These terms are an agreement between you and mDropit Ltd, not Apple. Apple is not responsible for the app or its content, and Apple has no obligation to provide maintenance or support for it.
• Your licence to use the app is a non-transferable licence to run it on Apple devices that you own or control, as permitted by the App Store terms of service.
• If the app fails to meet an applicable warranty, you may notify Apple and Apple will refund any price you paid for the app itself (the app is free to download). To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Apple is not responsible for addressing any claims relating to the app — for example product liability claims, claims that the app fails to conform to a legal or regulatory requirement, consumer protection claims, or claims that the app infringes someone else's intellectual property rights. Please direct those to us using the contact details below.
• Purchases made inside the iPhone app (such as Parent Plus) are processed by Apple and follow Apple's payment and refund terms — see section 9.
• You confirm that you are not located in a country subject to a relevant government embargo and that you are not on any applicable government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

15. Changes

We may update these terms. For material changes, we will notify you in a reasonable way and may ask you to accept the new version.

16. Law and contact

These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you may also have rights to bring a claim in your home UK nation.

Contact: support@activityatlas.co.uk

Postal address: mDropit Ltd, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF

Private-message safety and device-only health plans

Use Report or block beside a private message, manage your block list, or contact support@activityatlas.co.uk to report a concern or challenge a restriction. We use limited automated abuse checks and review reports; no check can guarantee safety. Blocking an event member does not remove their access to the meeting location or hide their messages from everyone else. Leave the event or remove the membership to end that access. Relevant report evidence may be kept in a restricted case separately from the ordinary conversation. See the Private Invitations and Messaging Terms and Privacy Policy for the controls, retention and your rights.

Health/care templates, medication reminders and doctor appointments are saved on your device in current versions. They do not sync or share with family. Browser device-only entries do not provide background reminder alerts. Review and move or delete older synced health entries; contact us if you need help. Keep unnecessary sensitive information out of synced notes and conversations.